Contact Us

Last updated: June 8, 2026

1. Customer Support

General support: support@vellachat.com
Privacy requests: privacy@vellachat.com
Response time: 24–48 hours on business days.

2. Company

Dream Türkiye
Operator of VellaChat (vellachat.com)
AI companion platform — voice-first chat with persistent memory.

3. Mailing Address

For legal, billing, and compliance correspondence:

Dream Türkiye Yazılım ve Teknoloji Ltd. Şti.
Attn: VellaChat Legal
Ataşehir Finans Merkezi
34742 Ataşehir
İstanbul, Türkiye

4. Billing Questions

Statement descriptor: VELLACHAT. For unrecognized charges, email support@vellachat.com with the last four digits of your card and the transaction date.

5. Abuse & Safety Reports

Report policy violations, safety concerns, or DMCA notices to support@vellachat.com. Include relevant URLs, screenshots, and account email if applicable.